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FAQ

Please note: Orders CANNOT be changed, modified, or canceled after checkout! If you have questions regarding our items before placing your order or are having technical issues with ordering, please contact Customer Care HERE.

Returns

Learn more about returns when you explore our Returns page HERE

Shipping & Order Status

Pink Lily ships to the Continental US and Hawaii, Alaska, and Canada for an extra fee. Learn more about our shipping and return policy HERE.

Pink Perks

Want to save on your Pink Lily purchase? Start earning points and redeeming rewards! Click HERE to sign up and learn more about the Pink Perks Program.

Shopping with Us?
What Do I Do If An Item Is Out Of Stock?
  • We know how it feels to fall in love with a piece to find out it's sold out later! Don't stress; we have you covered! Sign up to receive restock notifications when an item is back in stock:
  • Select your Size
  • Select Email When Available
  • Enter your Email Address or Phone Number
  • Click "Notify Me When Available”

Do You Have A Physical Store?
  • Yes, check out our retail store located in Bowling Green, KY. Our store is located at:
  • 2425 Scottsville Rd #100
  • Bowling Green, KY, 42101
Can I Pick Up An Item From The Store?

  • Some of our items are exclusive online deals, while others are available in-store. When you check out, you can choose between the shipping or pick up available options.